Bowdabra Return Policy

You must have an RMA (Return Merchandise Authorization) number for your return. You may return your product in the original unopened package within 30 days for a refund. Shipping charges are not refundable and you are responsible for the return shipping charges. Damaged or defective products can be returned within 30 days of shipment for a full refund.

Refused orders returned to shipping location. Shipping charges will not be refunded.

All returns are for refund only. Replacement product must be ordered again as a new order with a new order number and will include freight and handling charges.

A 15% restocking fee will be charged for all non-defective returns.

Note: Credit will not be issued without the return tracking to show return was delivered back. Returns take some time to process and confirm the reason chosen is correct, therefore, credits can take up to 15 business days from the date the item is delivered back.

1-Year VIP Membership Plan

This annual subscription plan worth $119.99 entitles you to:

• Instructional videos on creating bows for personal usage
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• Download craft ideas
• PDFs on seasonal craft ideas
• PDFs on kid’s craft ideas

Overview

Our refund and returns policy is good up until 15 days from when the package is delivered to you. We can only refund items purchased on bowdabra.com . If you purchase products from amazon, or other vendors, please contact the seller directly.

To be eligible for a refund,, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Shipping costs are not refundable, unless the product arrives to you damaged and you will need to contact us directly at connect@bowdabra.com for a return authorization.

Additional non-returnable items:

• Gift cards
• Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back without a return authorization from us. You can get a return authorization from us at connect@bowdabra.com

There are certain situations where only partial refunds are granted:

• Any item not in its original condition or if it is damaged or missing parts for reasons not due to our error.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed immediately, and a credit will automatically be applied to your credit card or original method of payment.  It may take 3-7 business days for your payment processor to refund your payment.

Late or missing refunds

It may take up to 3-7 days for your bank to process the refund.  You should receive a refund notice from PayPal once we have issued the refund.  If you haven’t received the refund, please contact us at connect@bowdabra.com and we will immediately look into it.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded, unless they arrive damaged to you.  You must notify us within 5 days of receipt of product to inform us of any damage.  Please contact us at connect@bowdabra.com

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at connect@bowdabra.com we will email you the address to send your exchange to.

Gifts

We will need a copy of the original receipt in order to accept a return.  Please contact us at connect@bowdabra.com in order to get a return authorization.  The same return requirements will be enforced as listed above.

Shipping Returns

To return your product, you should mail your product to the address provided to you from connect@bowdabra.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at connect@bowdabra.com for questions related to refunds and returns.

This Privacy Policy Statement applies to bowdabra.com and bowdabrablog.com owned and operated by HPA Enterprises, Inc. (“Bowdabra”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, bowdabra.com and bowdabrablog.com collects information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

As part of its basic uses of Internet technology to provide surveys, HPA Enterprises, Inc. (“Bowdabra”) also collects technical information such as: respondent IP address; the date and time at which respondents access Bowdabra’s website and respondent HTTP request headers.

Bowdabra also uses third-party services such as Google Analytics that collect, monitor, analyze and tracking web traffic and usage.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Security

Bowdabra secures your personal information from unauthorized access, use or disclosure. Bowdabra secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Privacy Policy

This Privacy Policy is effective as of January 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and Bowdabra encourages you to check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below.

HPA Enterprises, Inc.
2505 Anthem Village Drive, Suite E450, Henderson, NV 89052

Email: connect@bowdabra.com